Legal Documents

Tk89 Privacy Policy

Your personal data matters to us. Here's a transparent breakdown of how tk89 collects, uses, and safeguards your data.

Last Updated: January 2026

tk89's Privacy Commitment: We never sell your personal data to third parties. Your data is used solely to improve our services and enhance your experience.

01. Introduction

Tk89 ("we", "us", or "the Platform") is an online gaming and betting service provider. This Privacy Policy explains what information we collect when you use our website or services, why we collect it, and how it is used.

This policy is part of our Terms & Conditions and both documents should be read together. By creating an account or using the tk89 platform, you consent to this Privacy Policy.

We believe transparency is the foundation of trust. This document contains no hidden clauses — everything is written in plain language so you can understand it easily.


02. What Data We Collect

Tk89 collects your information in several ways. Below is a detailed breakdown of the types of data we collect:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email, phone number, address Account Management & Communication
Financial Information Payment methods, transaction history Payment Processing & Fraud Prevention
Usage Data Login time, betting history, game activity Service Improvement & Responsible Gaming
Device Information IP address, browser type, operating system Security & Technical Support
Cookies Information Session data, preferences, browsing behavior Delivering a Personalized Experience

We only collect data that is genuinely necessary. We have no interest in — and do not collect — personal information beyond what's required.


03. How Your Data Is Used

Tk89 uses the data it collects for the purposes listed below. Only the minimum necessary data is used for each purpose:

  • To create, verify, and manage your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To complete KYC (Know Your Customer) verification in compliance with applicable regulations.
  • To prevent fraud, money laundering, and other unlawful activities.
  • To provide customer support and technical assistance.
  • To deliver a personalized experience tailored to your preferences.
  • To inform you about relevant promotions and offers where applicable (you can opt out at any time).
  • To ensure responsible gaming and identify problematic behaviour.
  • To monitor platform performance and security.

Marketing Communications: You can opt out of marketing emails and SMS at registration or later through your account settings. However, important account-related messages (such as security alerts) will always be sent.


04. Data Sharing & Disclosure

Tk89 never sells your personal data. However, data may be shared in certain circumstances:

  • Payment Processors: Relevant information is shared with payment service providers such as bKash, Nagad, and Rocket to process financial transactions.
  • Law Enforcement: We may be required to share relevant information in response to a court order or legal obligation.
  • Security Partners: Limited data may be shared with specialised security services for fraud detection and prevention.
  • Technology Service Providers: We work with trusted technology partners for technical services including server hosting and data analytics.
  • Business Restructuring: In the event of a merger or acquisition, data may be transferred — but you will be notified in advance.

When sharing information with third parties, we ensure they comply with equivalent privacy protection standards. tk89 never sells or rents your data for advertising or marketing purposes.


05. Cookies & Tracking Technologies

Tk89 uses cookies and similar technologies on its website. These are small data files stored in your browser that help improve your experience.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security, core functionality End of session
Functional Cookies Language preferences, user settings 1 Year
Analytics Cookies Understanding usage patterns, improving our services 2 Years
Marketing Cookies Displaying relevant ads and offers 90 Days

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.


06. Security Measures

Tk89 follows the highest industry standards to keep your data secure. Our security framework includes:

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Financial data is processed through PCI DSS certified systems.
  • Sensitive data stored on our servers is kept encrypted at all times.
  • Regular security audits and penetration testing are conducted.
  • Two-Factor Authentication (2FA) is available.
  • Suspicious login attempts are automatically detected and blocked.
  • Our data centers are maintained with 24/7 physical and digital security.

In the Event of a Data Breach: If a security breach ever occurs and your data may be at risk, we will notify you by email within 72 hours and help you take the necessary steps.


07. How Long Your Data Is Retained

Tk89 does not retain data longer than necessary. Retention periods by data type are outlined below:

  • Account Information: For the duration your account is active and for 5 years after closure (as required by law).
  • Financial Transaction Records: Minimum 5 years (tax and regulatory obligations).
  • KYC Documents: Up to 5 years after account closure.
  • Gaming History: For as long as your account remains active.
  • Communication Records: Up to 3 years.
  • Cookie Data: As per each cookie's designated expiry period.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.


08. Your Rights

Tk89 respects your privacy rights. You have the following rights over your personal data:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you can request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise these rights support@tk89.ws. We will do our best to respond within 30 business days.


09. Protection of Minors

Tk89 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

  • Age verification is mandatory at registration.
  • Where there is doubt, we verify age through government-issued ID.
  • If an underage user's account is identified, it is immediately suspended and all associated data is deleted.

If you believe a minor is using our platform, please support@tk89.ws. We have a zero-tolerance policy when it comes to child protection.


10. Policy Changes

Tk89 may update this Privacy Policy as needed. When changes are made, here's how we handle it:

  • For significant changes, you will be notified at your registered email at least 14 days before the changes take effect.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Previous versions will be archived and made available upon request.
  • If you do not agree to the updated policy, you will have the option to close your account.

Minor changes — such as spelling corrections or clarifications in wording — may be made without prior notice.


11. Contact Us

Contact us for any privacy-related questions, requests, or complaints:

  • Email: support@tk89.ws
  • Live Chat: Click the chat icon at the bottom right of the platform.
  • Support Hours : 7 days a week, 24 hours a day.

Response Time: We typically respond to privacy-related requests within 2 business days. Complex requests may take up to 30 business days.

Why tk89 Is Trustworthy

Our commitment to Commitment

Tk89's Privacy Policy isn't just words on paper — it's put into practice at every step.

SSL Encryption

All data transfers are protected with 256-bit SSL encryption. Your information cannot be read by anyone while in transit — that's guaranteed.

KYC Verification

Every account goes through identity verification. This keeps fraudsters out and ensures real players are protected.

We Never Sell Your Data

Tk89 never sells your personal data to third parties. Your data is used solely to improve your experience.

Two-Factor Security

Enable Two-Factor Authentication to add an extra layer of security to your account. Even if someone knows your password, they still won't be able to get in.

Minimal Data Collection

We only collect what's necessary to provide our services — nothing more. We never ask for personal information we don't need.

You're in Control of Your Data

View, correct, or request deletion of your data at any time. Your data belongs to you.

Get Started Safely

Join tk89 — Trusted & Secure

You've read our Privacy Policy. Go ahead and register with confidence — your data is fully protected.

By registering, you agree to our Terms & Conditions and Privacy Policy you agree. 18+.

বাংলা